FAQ

Is there a swag store on King's campus?

Our shop is run entirely online! Look for our booths set up at various events throughout the year.

How do Program Sweaters work?​

All Program Sweaters are available by pre-order only. Pre-orders will be fulfilled once per semester.

Order cutoff dates are as follows:
 

Fall Semester: October 31

Winter Semester: January 31

 

What are my shipping options?

We offer shipping within Canada and campus pickup! Orders are shipped and tracked via Canada Post and generally take 1-5 days to arrive depending on location. Some items are not available for shipping and are indicated as such in the "Shipping Info" section on the product page. For campus pick-up, once you've received an email notification that your order is ready, you will be able to find it at the Front Reception desk here at King's. Make sure to have your order number handy.

What is your return policy?

Currently, all orders are final sale and non-refundable. Apparel may be exchanged for a different size (excluding Program Hoodies).